INFORMATION QUESTIONS

Frequently Asked Questions (FAQ) - Albaaki

Will I receive the same product that I see in the picture?

Yes, we ensure that all product images on our website accurately represent the actual items. However, slight variations in color may occur due to lighting and display settings.

Where can I view my sales receipt?

You can view and download your sales receipt from your Albaaki account under the "Order History" section. A copy of the receipt will also be sent to your registered email after purchase.

How can I return an item?

If you are not satisfied with your purchase, you can return the item within 7 days of delivery. Please ensure that the product is unused, in its original packaging, and includes all accessories. To initiate a return, contact our support team at info@albaaki.com

Will you restock items indicated as "out of stock"?

Yes, we frequently restock popular items. You can sign up for restock notifications on the product page or contact our team for an estimated restock date.

Where can I ship my order?

We currently offer nationwide shipping across Bangladesh. International shipping options may also be available—please check with our customer support for more details.

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